Backpacks & Travel Bags

Free shipping

Free standard shipping Australia-wide! No minimum spend!

Customer service

Got a question? Reach out to our friendly team at customerservice@clevergear.com.au

Secure payment

Our store is PCI DSS compliant, so that you have peace of mind with every purchase.

Have a question? We're here to help!

Check out the most common questions our customers asked.

Our customer support is available Monday to Friday: 9am-5pm.Average answer time: 24-48h

Do I need an account to place and order?

You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.

How long will it take to get my orders?

We aim to post our products within 24 hours of payment being received (excluding weekends and public holidays). Postage times vary depending on where you are ordering from. Standard delivery within Australia is usually from 2 to 7 working days. Express delivery within Australia is 1 to 2 days.

Delivery details will be provided in your confirmation email.

How much is shipping?

We offer free standard shipping on all orders!

Express postage is $15.99 AUD including GST.

What is your refund policy?

You can view our refund policy here

Any other questions?

You can contact us through our contact page! We will be happy to assist you.

Our customer support is available Monday to Friday: 9am-5pm.Average answer time: 24-48h